Careers - Your Business Voice

As part of our dynamic contact centre where there’s never a dull moment, you’ll have an integral part to play in supporting our 150 strong client base and their customers, answering inbound telephone calls and processing queries.

In return, you’ll enjoy an extensive training programme, the opportunity to build a wealth of transferable skills, and on-going coaching and support to enhance your development.

If you’ve worked in a customer service environment before that would be great, but what’s really essential to this role is your strong communication skills and desire to deliver outstanding customer service… the rest you will soon pick up!

As a highly self-motivated person, you’ll be flexible in the way you work with colleagues, and able to demonstrate genuine empathy with a customer’s situation and needs.

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Why Choose Us

  • Great Starting Salary
  • Attendance Bonus
  • Free on-site Parking
  • Loyalty Holiday Days
  • Great Working Environment
  • Development Opportunities

We offer a competitive salary of £7.20/hour post probation. We would also love to hear from you if you are interested in fast track development to a more senior role with variable salary options.


What are you waiting for? Apply Now

If you don’t have any sick days each month you will receive a reward bonus of up to £100 per month as a thank you from us!


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You don’t have to worry about trying to find a space and paying for your parking- we have a free car park right outside. If you don’t drive, we are within walking distance of bus and train stations.


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Additional holidays awarded for every year of service up to 5.


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We are a close knit working team who support each other to deliver outstanding service to our clients.


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For those who want the chance to progress at work, we will work with you to identify your talents and support you to develop within the business.


What are you waiting for? Apply Now

Apply Now

Don't just take our word for it...

“Your Business Voice is a lovely place to work filled with a lovely selection of people. A challenging job that never gets boring, I definitely feel like I learn something new every time I come to work and most importantly it’s a job where you know you’re helping others – the satisfaction of that is great!”

Holly

Don't just take our word for it...

“No day is ever the same. If you’re looking for a variation in your day then this is the place for you. Most of my team members are more like family as we support and help one another both inside and outside of work.”

Joanne

Don't just take our word for it...

“From the start I was made to feel a member of the team, everyone was so helpful and friendly. I enjoy the variation of the calls that I deal with.”

Denise

Call us today on

01274 230 600

Your Business Voice
Mercury Quays
Ashley Lane
Shipley
West Yorkshire
BD17 7DB