Call Handling : Information Lines

Information Lines

Setting up and maintaining an information line can be time consuming and costly, but at Your Business Voice we can take the hassle out of the equation with our professional, fully managed information line service.

Your Business Voice provide a wide range of information lines including:

  • Nearest store look-up
  • Product or service options
  • Course enquiries for colleges
  • Customer orders and deliveries
  • Directions and ‘How to Find Us’
  • Frequently Asked Questions

Our dedicated information call handlers will act as extension of your business, working closely with your in-house team, providing existing and potential customers with the information required to make an informed decision whilst releasing key personnel to concentrate on what they do best.

The information we provide can be relatively simple or more complex depending on the particular needs of your business and its customers and can be provided in a variety of ways including:

  • Over the telephone
  • Customer or product specific web links
  • Text Message
  • Email with links and/or attachments
  • Mailing of brochures and data sheets etc.

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Make sure your callers speak to a human being every time.

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