Telephone Answering Services

Here at Your Business Voice, answering your telephone calls is what we do best. We’ve been supporting businesses just like yours for over 25 years and we get it right, the first time.

From 24/7 professional message taking services to media response calls, from overflow call handling to a virtual receptionist – we can do it all, the Yorkshire way.


24-hour Message Taking:

Our highly trained call handlers will greet your callers in your company name, take a quality message, organise your diary if appropriate, and relay the message to you via email or text message. See more… 

Virtual Receptionist:

From answering and call transfer services, to more complex solutions, our highly trained receptionists are fully briefed, and on-brand, meaning your customers and stakeholders will receive the very best brand experience 24 hours a day. See more… 

Overflow Call Handling:

Our cost-effective overflow call handling service will enable you to cope with busy periods and provide the opportunity for your staff to work on projects that are essential to the functioning of your business without being disturbed. See more… 

Media Response Calls:

Our team of qualified call handlers are trained to handle everything from taking details of callers to distributing any marketing collateral and brochures or even booking your appointments and closing sales. See more…



Telephone Answering

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Call Handling Services

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Helpdesk & Emergency

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Live Chat Management

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Specialist Services

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Make sure your callers speak to a human being every time.

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